Responsibilities Work as a security consultant with team members and clients Troubleshoot SIEM data collection, notification tuning and alerting Investigate and troubleshoot delivery issues and service interruptions Investigate activities and validate accurate and complete information is passed along to clients Prepare and review reports that promote constant security enhancements Maintain an open communication channel with clients to assist with deployments, alerts, identified vulnerabilities and patch management Create and enhance service deliverables with client deadlines through SOCVue Identify process and service enhancements and make recommendations to product and service development teams Educate and influence system stakeholders on security best practices Act as a technical resource on sales demonstration calls. Technical lead on POC Required Skills Solid background in network and systems administration as they relate to security best-practices Familiarity with troubleshooting network communication and system configuration issues Comprehension of top security threats (OWASP Top 10, SANS 25, NVD, etc.) and their remediation techniques Familiarity with tools such as nmap, wireshark, psexec, nessus or similar solutions Comfortable working with command-line interfaces and with cloud environments such as AWS and Azure Ability to influence customer actions while maintaining focus on customer satisfaction Qualifications Educational background in IT security with 2+ years of IT security operations/analyst experience. Experience identifying and recommending security solutions with technical and non-technical clients Technical expertise in common network devices & security products. Specifically, in perimeter technologies, implementation, configuration and troubleshooting network related issues Operational experience with the following preferred: Firewalls, Vulnerability scanners, Intrusion Detection/Prevention systems, End Point Protection Systems, SIEM Log Management Systems Demonstrated enthusiasm about cybersecurity through collaboration or contributions to the InfoSec space Experience in a presales role is helpful #LI-JW1 CERES Group
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