Job Description

As a member of the Golf Operations team, the Director of Instruction will be required to meet and exceed guest demands with regard to all golf instruction conducted on property and assist golf operations staff as deemed necessary by the Director of Golf. The Director of Instruction is responsible for all facets of golf instruction that takes place on the property to include daily clinics, private instruction, junior golf programs, any golf team associated programs, and club fitting and general club repair. Additional requirements relating to leveraging industry contacts to grow membership, rounds of golf, group events and general resort awareness are also required. Essential Functions: Managerial Effectiveness Communicate effectively with the entire staff with regard to daily operations. Work with Director of Golf to communicate the goals and objectives of Nemacolin Incorporate safe work practices in job performance Communicate effectively and professionally with all departments Create a fun work environment. He/she will inspire, motivate, and lead by example Ensures proper functioning and availability of all video equipment and technology used by the teaching staff Customer Attraction Conducts private and group golf lessons, including clinics Organizes and coordinates the facility's instructional program utilizing the Nemacolin Golf Academy Develop and articulate a teaching philosophy that is in accord with all other resort standards Mentor and train golf associates ensuring that the teaching philosophy is consistent, specifically professional golf management interns Develops customized schools for members, daily visitors, and resort guests Maintains general appearance of Nemacolin Golf Academy, practice range tee, and storage areasAdminister junior golf camps throughout the summer. Design lesson plans, train associates on the lesson plan, and create a pleasant environment for juniors Knowledge, Skills, Abilities: Bachelor's degree preferred Minimum of 5 years of related experience, or equivalent combination of years and experience. Class A member of the PGA/LPGA. Ability to promptly respond to inquiries or needs of staff members and guests. Ability to read budgets and interpret numbers. Must possess a valid driver's license. Ability to utilize various computer programs, including Microsoft Office product and Nemacolin computer systems Ability to read and speak English. Ability to work well under pressure and multitask Must be adaptive, flexible and empathetic Must be highly guest-oriented and responsive with a high need for closure and positive satisfaction Demonstrate initiative; ability to think, work and make independent decisions based on sound judgment. Strong team-building skills including ability to lead, cooperate, train, motivate, and contribute as part of a team. Excellent written and verbal communication skills. Must be comfortable working in a fast paced environment where continuous improvement is expected. Must be able to consistently achieve high work standards, attention to detail, accuracy and timeliness. Why work for Nemacolin? We need the Right People to drive our guest experience and continued success. And in return, we understand the importance of offering our associates competitive wages and a comprehensive benefits plan including: An attractive 401(k) plan Paid vacation, holidays and personal hours Family medical, dental and vision insurance Long-term & short-term disability insurance Employee assistance program Educational assistance Local and resort discounts On-site uniform and dry-cleaning services Discounted meals during breaks in the associate break areas Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs: Opportunities for advancement - At Nemacolin Woodlands Resort, we encourage our associates to grow within the organization and gain experience in a variety of departments in order to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles. Associate Recognition programs - Nemacolin Woodlands Resort realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and ability to consistently exceed guests' expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management. Mentoring and coaching programs - As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice and encouragement along the way. Awards and Accolades Nemacolin Woodlands Resort has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Condé Nast Traveler, and Golf Digest, just to name a few. #INDNWLR Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Nemacolin Inc

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