Job Description
Front Desk Clerk
Front Desk Clerks serve as the primary contact to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Check guests out and explains billing at the end of their stay if needed. Responds to a wide variety of guest requests by assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies. Frequently check emails from the guests and accommodate them as needed with their requests. Duties of this job may be changed at management’s discretion.
Duties include:
Requirements:
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