Help Desk Analyst Job at Robert Half, Austin, TX

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  • Robert Half
  • Austin, TX

Job Description

Job Description

Job Description

Level 1 Help Desk Specialist

Location:   Austin, TX

Hourly Rate:  $24-$27 

Hours:  30 hours a week onsite

 

Overview:

We are looking for a Level 1 Help Desk Specialist with a mix of technical expertise. This is an excellent opportunity for someone who is ready to grow their technical skills.

 

Responsibilities:

  • Inventory Management 
  • Active Directory including account creation
  • Imaging Computers
  • Recycling laptops
  • working with a ticketing system

Requirements:

  • 1-year of IT Help Desk experience
  • Working knowledge of Active Directory 
  • Experience troubleshooting O365
  • Hardware support
  • Hands-on experience managing ticketing systems and adhering to SLAs.
  • Excellent communication, problem-solving, and organizational skills.

Job Tags

Hourly pay,

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