Job Description
We are offering a long term contract employment opportunity for a Help Desk Analyst I in New York, New York, United States, within the IT industry. As a Help Desk Analyst I, your primary role will involve solving technical issues, assisting users, and ensuring the smooth operation of our workstations.
Responsibilities: • Provide technical assistance and support to users, resolving issues and ensuring their satisfaction. • Troubleshoot and solve problems related to Microsoft Windows and other operating systems. • Collaborate with team members to maintain and improve workstation performance. • Monitor and manage help desk inquiries, providing prompt responses. • Regularly update customer records and ensure their accuracy. • Utilize your knowledge of PC Desktops - Workstations to improve user experience. • Take appropriate action to maintain the security and functionality of customer accounts. • Continuously monitor customer credit applications and process them as required. • Ensure the accuracy and efficiency of customer credit records. • Handle customer inquiries professionally and effectively.• Minimum of 2 years of experience in a similar role or relevant fieldWork at Home Job Source is now in search for a Remote Medical Transcriptionist to work in the U.S. only. JOB TYPES: Contract; MUST be a U.S. citizen. JOB REQUIREMENTS: Computer, Internet, and a home office set-up. PAY RANGE: $15.00-$60.00 per audio hour transcribed...
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