Job Description

Role Overview

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.

Sodexo is seeking a Retail Manager at Morgan State University. We are looking for an innovative leader who is comfortable with technological advances, learning new retail programs, who has strong employee engagement skills to drive strategic growth. The Retail Director will oversee retail locations, including a Chic-fil-A, Micro Market, and Food Court. This position will support 40 frontline associates, 2 Salary Managers, 10 Supervisors, and be responsible for assisting in managing projects, including upcoming retail brands.

Lead a team of highly motivated staff while delivering exceptional food-focused hospitality and service as its core mission. As a leader of outstanding customer service and a desire to provide flawless, detail-oriented dining experiences. Come and join the SodexoMAGIC organization!

What You'll Do

• Ensure a zero-harm mindset for ourselves, our customers, our food & employees.
• Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts, ensuring that employees have appropriate equipment, supplies, and resources.
• Manages cash handling protocols & control procedures according to Sodexo policies.
• Maintains client satisfaction with food quality & customer service.
• Accountable for the execution of service quality by maintaining the highest level of delivery.
• Supervises day-to-day work activities of food service workers.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• excellent leadership and communication skills with the ability to maintain the highest culinary standards
• strong coaching and employee development skills
• have a passion for food and innovation

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience – 1 year of work experience in concessions, retail sales, or store operations

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