Job Description
SUD Navigators are co-located throughout SPA 3 at various county facilities. The role of Client Engagement and Navigation Services (CENS) is to focus on increasing show rates for clients shared with state and county entities with whom they will be working. The SUD Navigator will engage clients and determines which SUD services are most appropriate for individuals based on ASAM triage assessment for adults and evidence-based screening tool for youth. The SUD Navigator will help to motivate the individual to connect with the selected treatment provider and ensure that these individuals have the necessary support (e.g., transportation) and health coverage (e.g., Medi-Cal or My Health LA) to successfully connect with these treatment services.
The SUD Navigator will provide a critical liaison role in assisting vulnerable individuals involved in multiple systems to access necessary services to address their SUD treatment needs. The SUD Navigator will provide face-to-face interaction to facilitate access to SUD treatment they will also establish and maintain linkages to additional services to appropriately refer clients to service providers that address unmet needs that create barriers to successfully engaging in SUD treatment, such as poor health, domestic violence, and homelessness.
KEY RESPONSIBILITIES
Assist clients in entering data in the Department of Public Social Services YourBenefitsNow! – website for Medi-Cal enrollment or contacting a My Health LA provider to schedule an enrollment appointment.
Provide clients with a basic overview of SUD to increase the likelihood of a client’s understanding and follow-through with treatment.
Discuss the steps to take in case of relapse, including overdose prevention; provide HIV/AIDS education and referrals for HIV testing and treatment services; and discuss the availability of medication-assisted treatment for alcohol and opioid use disorders.
Conduct an ASAM triage assessment to determine if the adult client needs SUD treatment and the provisional level of care to which the client will be referred.
Provide intervention services to adults who meet the following criteria: ASAM screening does not establish medical necessity for SUD treatment and would benefit from an intervention based on high-risk behaviors.
May also conduct additional assessments for ancillary service referrals if they have not already been conducted by the referring case worker, including, but not be limited to, vocational rehabilitation, education, transportation, housing, physical health, and other public social services.
Use the Youth and Parent screening tool to determine SUD risks for youth clients and refer them to the nearest appropriate youth outpatient SUD providers, based on client preference and need, for further assessment as appropriate.
Schedule clients for a full ASAM assessment with a SUD treatment provider that matches the client’s needs and preferences using SAPC’s electronic Service and Bed Availability Tool (SBAT).
Enter data into SAPC’s electronic health record system so that client information is provided to the treatment provider before the client appears for the appointment, if possible.
Contact clients to remind them of their upcoming provider appointments and will coordinate transportation to the SUD treatment provider, if needed.
Provide substance use disorder trainings to various community partners.
Conduct community outreach and participate in job and health fairs to promote public awareness about substance use disorders and to inform consumers about SUD treatment options available through DMC-ODS.
QUALIFICATIONS
Education, Certification, and Experience
Required:
High school diploma or equivalent.
Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.
Registration or certification from a recognized certifying organization, agency, or Board evidencing training and expertise in areas appropriate to SUD services (CAADAC, CCAPP, CADTP, CADDE, CARR).
Desired:
Bachelor’s degree in related field.
Background Clearance
Must complete background check and livescan clearance HealthRIGHT 360
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