Job Description

Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Junior Business Analyst at Upward Health plays a key role in supporting the organization's health plan partnerships by assisting with both internal and external reporting needs. This position involves creating and maintaining regular reports, presentations, and handling ad-hoc data requests from various departments. The Junior Business Analyst will work closely with cross-functional teams to provide data-driven insights and support decision-making processes, ensuring that the organization's business objectives are met. This role is ideal for an individual who is eager to learn, collaborate, and contribute to the success of the team and the organization. The Junior Business Analyst will have opportunities to develop their analytical skills, engage in meaningful projects, and make a direct impact on both the business and the lives of the patients Upward Health serves. Skills Required: Strong ability to work with and analyze large datasets, identifying trends and opportunities for improvement. Excellent written and verbal communication skills, with the ability to present complex data and insights clearly to both technical and non-technical stakeholders. Proficiency in Microsoft Office, especially Excel and PowerPoint; familiarity with Jira and clinical applications such as EHR and care management systems. Ability to multitask and manage competing priorities in a fast-paced, dynamic environment. Strong analytical skills with a problem-solving mindset to tackle a variety of tasks and challenges. Ability to work effectively in cross-functional teams and interact with various stakeholders. Key Behaviors: Adaptability: The role requires someone who can quickly pivot and respond to new challenges, given the dynamic nature of the business. Proactivity: A self-starter who takes initiative to support team objectives and can anticipate needs before they arise. Quality Focus: Consistently delivers high-quality work, meeting deadlines and ensuring accuracy and thoroughness. Curiosity and Growth Mindset: A keen interest in learning new skills and exploring new data sets, continuously improving both personally and professionally. Team-Oriented: Works well with people from diverse backgrounds and departments, fostering a collaborative and positive team culture. Attention to Detail: Demonstrates a keen eye for detail, ensuring data is correctly interpreted and reports are accurate and impactful. Competencies: Analytical Thinking: Able to assess complex data, identify patterns, and create actionable insights that help drive business decisions. Effective Communication: Capable of presenting data clearly and effectively to senior leadership and other stakeholders. Collaboration & Teamwork: Able to work effectively with various teams, from clinical to technology, to ensure business goals are met. Technology Adaptability: Comfortable working with a variety of tools and systems, and able to quickly learn and master new software programs. Project Management: Ability to handle multiple tasks and projects simultaneously, ensuring timely delivery and high-quality output. Business Acumen: Understands business processes and can translate data insights into actionable recommendations to improve organizational performance. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Upward Health

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