Job Description

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.

Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.

PagerDuty is seeking a Senior Anaplan Administrator with an expectation to make a significant impact on the overall automation transformation we’re embarking on throughout our finance organization. This person is an Anaplan subject matter expert and has worked with the platform for a significant amount of time in other complex, high growth organizations.

Reporting to a Senior Manager, the Senior Anaplan Administrator will play a key role in independently developing, managing, and optimizing Anaplan models to support our business planning processes.

This role will focus on providing support for ongoing day-to-day operations including troubleshooting, recommending implementable improvements to existing models, as well as building new models.

Supporting multiple teams including FP&A, Accounting, and Sales Operations, this position requires excellent collaboration skills, the ability to manage model-building activities to completion, and a focus on delivering intuitive user experiences. We're looking for an individual that is passionate and results oriented with a proven track record of on-time execution and delivery.

Key Responsibilities:

• Implement enhancements and new features to existing models based on user feedback and changing business needs, collaborating with stakeholders to ensure the system is meeting their needs.
• Create visualizations and dashboards to automate and standardize recurring reports used throughout PagerDuty.
• Translate existing spreadsheets and business problems into sophisticated Anaplan models that influence the analysis and decisions being made by various stakeholders.
• Conduct regular model maintenance and ensure data integrity.
• Identify and troubleshoot model issues, providing technical support and recommending solutions for improvement.
• Develop and maintain technical documentation and training materials, providing training to others as needed.

Basic Qualifications:

• Candidates must have previous hands-on experience (2+ years) in Anaplan model building and end-to-end Anaplan deployment experience.
• Strong understanding of Anaplan architecture, capabilities and limitations, complex formula logic as well as financial and business planning processes.
• Experience with system design, testing, implementation, and end user support/training.
• Ability to balance multiple projects and competing priorities.

Preferred Qualifications:

• Highly organized and detail-oriented; an independent problem solver who can cope positively with changes in the work environment.
• Excellent quantitative and analytical skills. Excellent attention to detail.
• 3+ years of previous experience in a Finance, Operations, IT (or equivalent) role and understanding of how overall department works/functions

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts !

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible environment. We also provide ample opportunities for connection, like team offsites and volunteering events.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site .

Your package may include:

- Competitive salary

- Comprehensive benefits package from day one

- Flexible work arrangements

- Company equity*

- ESPP (Employee Stock Purchase Program)*

- Retirement or pension plan*

- Generous paid vacation time

- Paid holidays and sick leave

- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO

- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*

- Paid volunteer time off: 20 hours per year

- Company-wide hack weeks

- Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.

PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.

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